Sari, Reni Puspita, and Bambang Santoso. “The Influence of Service Quality in Increasing J&T Express Customer Satisfaction”. International Journal of Accounting and Business Administration (IJABA) 1, no. 2 (July 2, 2025): 19–26. Accessed October 26, 2025. https://ecogreenjournals.com/ijaba/article/view/24.